Partner for Founding Teams, Agencies, and Consultants

Partner for Founding Teams, Agencies, and Consultants

Partner for Founding Teams, Agencies, and Consultants

I shape complex systems into tools people actually use.

I shape complex systems into tools people actually use.

I shape complex systems into tools people actually use.

Hello 👋 I’m Mark,
a hands-on product leader. I help founding teams and agencies turn complex problems into useful products and systems.

Product Builder: I build hands-on, using product judgment to turn an unclear need into a useful product.

Technical Translator: I connect business needs and technical choices so the team can make clear, workable decisions.

Detail-Oriented: I make interfaces and workflows clear to use, with the details and recovery paths people need.

  • Allstate
  • Heineken
  • Ramada
  • WeWork
  • Athleta
  • Playtex Baby
  • Mindbody
  • Full Sail University
  • Product School
  • Looker
  • Mile High Run Club
  • Little Plains
  • KarpReilly
  • Allstate
  • Heineken
  • Ramada
  • WeWork
  • Athleta
  • Playtex Baby
  • Mindbody
  • Full Sail University
  • Product School
  • Looker
  • Mile High Run Club
  • Little Plains
  • KarpReilly

“Consistently demonstrated exceptional technical prowess and an innate ability to find ingenious solutions to complex problems”

– Michael Williams

3x Head of Product

“Consistently demonstrated exceptional technical prowess and an innate ability to find ingenious solutions to complex problems”

– Michael Williams

3x Head of Product

Capabilities

Where I’m most useful.

Build a first product people can use, or make an existing workflow work better for the people relying on it.

Capabilities

Where I’m most useful.

Build a first product people can use, or make an existing workflow work better for the people relying on it.

Capabilities

Where I’m most useful.

Build a first product people can use, or make an existing workflow work better for the people relying on it.

Make an idea real

You know what you want to achieve, but not yet what to build. I help narrow the scope, design the experience, and build a first version you can put in front of people and learn from.

Solve a real stuck point

A process is holding people up, information is scattered, or the current tool no longer fits the work. I work with the people using it to decide what needs to change, then design and build the tool or workflow.

Selected Works

What this looks like in practice.

A sample of products and systems I’ve helped shape so you can see where I fit.

Selected Works

What this looks like in practice.

A sample of products and systems I’ve helped shape so you can see where I fit.

Selected Works

What this looks like in practice.

A sample of products and systems I’ve helped shape so you can see where I fit.

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Making a brand kit useful after the handoff

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Making a brand kit useful after the handoff

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Making a brand kit useful after the handoff

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Seeing who is actually landing on the site

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Seeing who is actually landing on the site

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Seeing who is actually landing on the site

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Letting clients talk their way to a better brief

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Letting clients talk their way to a better brief

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Letting clients talk their way to a better brief

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Making a backlogged workflow move faster

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Making a backlogged workflow move faster

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Making a backlogged workflow move faster

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Finding answers in a legal-sized haystack

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Finding answers in a legal-sized haystack

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Finding answers in a legal-sized haystack

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Trusted as the product person’s product person

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Trusted as the product person’s product person

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Trusted as the product person’s product person

“Mark is one of the few people I know who can actually make sense of what is going on with AI without making it feel overwhelming or overly technical.”

– Emmett Shine

Founder, Little Plains

Craft

Making a product feel right.

It's the little and subtle details that change how products feel and are used.

Craft

Making a product feel right.

It's the little and subtle details that change how products feel and are used.

Craft

Making a product feel right.

It's the little and subtle details that change how products feel and are used.

Paced Complexity

Make the essential work easy to start. Let deeper capabilities appear when people need them.

Clear Object Naming

Use names that match the work, so people can find what they need and share a clear understanding.

States & Edge Cases

Show what happened, what is still safe, and what someone can do next when the usual path breaks.

Trustworthy Metrics

Make clear what a number measures, where it comes from, and what decision it supports.

Interfaces Worth Returning To

Design for the work people need to do repeatedly. Make each next action and the information behind it clear.

Tasteful use of AI

Use AI where it makes the work better. Keep the judgment and quality checks that make the result worth using.

  • Paced Complexity

    Make the essential work easy to start. Let deeper capabilities appear when people need them.

  • Clear Object Naming

    Use names that match the work, so people can find what they need and share a clear understanding.

  • States & Edge Cases

    Show what happened, what is still safe, and what someone can do next when the usual path breaks.

  • Trustworthy Metrics

    Make clear what a number measures, where it comes from, and what decision it supports.

  • Interfaces Worth Returning To

    Design for the work people need to do repeatedly. Make each next action and the information behind it clear.

  • Tasteful use of AI

    Use AI where it makes the work better. Keep the judgment and quality checks that make the result worth using.

Paced Complexity

Make the essential work easy to start. Let deeper capabilities appear when people need them.

Clear Object Naming

Use names that match the work, so people can find what they need and share a clear understanding.

States & Edge Cases

Show what happened, what is still safe, and what someone can do next when the usual path breaks.

Trustworthy Metrics

Make clear what a number measures, where it comes from, and what decision it supports.

Interfaces Worth Returning To

Design for the work people need to do repeatedly. Make each next action and the information behind it clear.

Tasteful use of AI

Use AI where it makes the work better. Keep the judgment and quality checks that make the result worth using.

Working Together

From understanding to delivery.

We agree on the problem, a useful first version, and who owns what along the way.

Working Together

From understanding to delivery.

We agree on the problem, a useful first version, and who owns what along the way.

Working Together

From understanding to delivery.

We agree on the problem, a useful first version, and who owns what along the way.

Understand the work

Show me what you’re trying to achieve and how things work today. I talk with the people closest to the problem, understand the constraints, and help decide what would be worth changing.

Choose a useful first version

I turn that understanding into a direction we can test: a flow, a design, or a working prototype. We make the tradeoffs understandable and choose enough scope to learn without building everything at once.

Build and learn

I build hands-on or work with your team through delivery, depending on what we agree. We test it with real people, refine what matters, and make clear who will run and maintain it.

“Loved taking on sticky problems that few others could wrap their head around, and not only sought to address the problem at hand, but build a better system to address the root cause.”

– Andrew Feldman

Product Director

Let's Connect 👋

What are you trying to make work?

A short conversation is usually enough to see if there’s a fit.

Let's Connect 👋

What are you trying to make work?

A short conversation is usually enough to see if there’s a fit.

Let's Connect 👋

What are you trying to make work?

A short conversation is usually enough to see if there’s a fit.

Let's start simple…

Contact Preference

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Contact Preference

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I read every message myself and will reply when I see a possible fit.

Otherwise, choose your own adventure…

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(call or text)

FAQs

A few questions people usually ask.

FAQs

A few questions people usually ask.

FAQs

A few questions people usually ask.

When does working together make sense?

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What industries have you worked with?

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How do you usually work with teams?

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Can you go into more detail with your select works?

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How do you price your services?

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What about AI, do you know AI? (AI. AI. AI...)

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Do you have experience with [name here]?

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© All Rights Reserved.

© All Rights Reserved.

© All Rights Reserved.